Our dental clinic is open and you can read our COVID-safe procedures here.
We have unfortunately had to temporarily stop our beauty treatments in line with Government regulations. All existing appointments will be rescheduled.
Our patient’s happiness is of paramount importance to our team. We aim to not only provide the very best result for you but to ensure that your whole journey with us is provided with the highest level of customer service and care.
From when you first contact the clinic, either by calling us, filling out a selfie form, or even popping in while you walk by, you will be greeted by a professional, friendly and caring member of the team who is here to provide you with any information you may need.
Depending on what your requirements are we will initially make you an appointment with our treatment coordinator who will be with you on your whole dental journey to make sure you are happy and completely at ease with your progress.
After meeting or chatting with our Treatment coordinator over the phone you will meet one of Dental Practitioners. Throughout your initial consultation they will discuss any concerns you have and listen to your needs. They will then carry out a comprehensive exam of your teeth and surrounding tissues before discussing any treatment you may require.
You WILL NOT be made to feel stupid/silly if you have not been to a dentist in a while, we will be non-judgmental and we understand that anxiety, stress and nerves can really put people off from seeing the dentist. There is no rush and everything will be done at a pace you are comfortable with.
After you have attended your consultation a treatment plan will be written and provided to you. The treatment plan will lay out all the treatment options that were discussed and provide a detailed estimate. Your treatment coordinator will then be on hand to discuss this with you in more detail if you have any questions.
If you are unsure about anything in the plan we urge you to contact us and we will happily explain anything and answer any of your questions. This is your treatment plan and we want you to be completely happy with it.
After having a think about your treatment plan, once you have given each option proper consideration and have come to the conclusion you would like to proceed with the treatment. You can you either call or email us and we will then arrange your first appointment to commence treatment.
Start your journey to your best smile with cosmetic treatments, dental implants and Invisalign.
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Tower Court Health Centre
Oakdale Rd
York
YO30 4RZ
